How long will my order take to arrive?
Answer :
We value every single customer and that’s why we also value every parcel delivery carefully. Customers can enjoy FREE STANDARD SHIPPING. You will receive an e-mail notifying you once your order has shipped. You will be able to verify the statue of your order with the tracking number in the same e-mail. - All orders to The United States: 10 to 18 business days - All orders to Oceania an United Kingdom: 20 to 40 business days - All orders to Europe: 16 to 26 business days - All orders to other countries may take up to 30 days to arrive *Note: shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please send us an e-mail so we can verify the statue of your order.
I made a large order but not all the items have arrived yet?
Answer :
We ship items out in small groups so that you don't get stung at customs, and also to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive.
Are there any other costs I need to pay?
Answer :
There is no additional cost from us, we offer to all our customers free handling & shipping. Please take note, depending on your country customs fees may apply. Don't worry We will declared to lowest possible to prevent those fees.
What do we do with your infomation?
Answer :
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
Answer :
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
Answer :
If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@Aquamelia.com or mailing us at: Aquamelia 10847 AV DE PARIS MONTRÉAL-NORD QC H1H 4K9 Canada